Course curriculum

  • 01

    Understanding Cargill - Business Overview, Implementation & Reports

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    • Understanding Cargill Business, Implementation, Report & Support BAU - Thunder Template
  • 02

    Business Overview

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    • Cargill Palm - Business Overview
    • Cargill Aus - Business Overview
    • Cargill - Business Model
    • Business Process
    • Cargill - SEA Grains Walkthrough
    • Incident - Cargill
    • Cargill - Wave 2 - Business Model
    • Cargill Palm - Customer Environment Details & Customer Product Implementation Details
  • 03

    Detailed Implementation

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    • PNL App
    • Cargill DB refresh User Access
    • Customer Environment & Product Implementation Details
    • Cargill CACP : Demand User Modules
    • Cargill -Farmer Connect : Session 1
    • Cargill -Farmer Connect : Session 2
    • Cargill - DB Refresh : User Access
    • Cargill - Wave II - Session 1
    • Cargill - Wave II - Session 2
    • Cargill - Wave II - Session 3
    • Cargill - Wave II - Session 4
    • Cargill - Wave II - Session 5
    • Wave 2 - Enhancements
    • Wave 2 - UAT Items + Post Go-Live
    • Cargill - 19c Upgrade
    • Cargill Australia - PnL App - Session 1
    • Cargill Australia - PnL App - Session 2
    • Cargill Australia - PnL App - Session 3
    • Cargill Australia - PnL App - Session 4
    • Cargill Australia - PnL App - Session 5
    • Cargill Australia - PnL App - Session 6
    • Cargill Australia - PnL App - Session 7
    • Cargill Australia - PnL App - Session 8
    • Cargill Australia - PnL App - Session 9
  • 04

    Reports

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    • TRM Reporting
    • Weekly Report Connect
    • Monthly Report Connect
    • Daily Inventory Report
    • Invoice Related Reports
    • Farmer Connect - Australia
    • Pricing Confirmation Report
    • Reports -Jasper, Standard Reports, Smartcubes reports
    • EOM Process & Monthly Reporting
    • Reporting - Month-end activities
    • Release Process - Jasper, Standard Reporting
  • 05

    Cargill - Output Documents

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    • Output Document - Commercial Invoice
    • Output Document - Pre -Payment Invoice
    • Output Document - Proforma Invoice, Service Invoice, Special Settlement Invoice
    • Output Document - Contract output Document & Contract Amendment Document
    • Output Document - Invoice Listing with Tax
    • Cargill SSEA - ROPD
  • 06

    Cargill Support BAU

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    • Support Process Overview
    • System Overview
    • Customer Support Process
    • Helpdesk (CRQ) Process
    • 8x versions - Session 1
    • 8X version - Session 2
    • 8x Versions - Session 3
    • 8x Version - Session 4
    • Cargill Palm
    • Cargill 19c Upgrade
    • Cargill AUS Run Activities
    • Jira Tickets - Session 1
    • Jira Tickets - Session 2
    • Grower Module
    • Cargill Australia - Helpdesk
    • Cargill Australia - Helpdesk - Session 2
    • Cargill Palm - Customer Support Process
    • Cargill Palm - Support Process - Patch Fix Deployment & Patch History Maintenance
    • Open Jira tickets - Overview
    • Open Jira Tickets
    • Support Process Overview - Incidents - Lifecycle & Release Process
    • Support Process Overview - Incidents - Lifecycle & Release Process - 2
    • Cargill Wave 2 - UAT Item + Go Live Items
  • 07

    Technical Overview

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    • Physicals Pricing - Session 1
    • Physicals Pricing - Session 2
    • Listing Overview & Primary Filters